3.1 & 3.2 Extensions Database 3.1 / 3.2Support Ticket

<span class="qte-attr qte_31_32-qte">3.1.x &amp; 3.2.x</span>
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martin
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Re: Support Ticket

Post by martin »

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pedala
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Re: Support Ticket

Post by pedala »

Thx dude, can I change the options ? from "posting_editor_subject_after"

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jan_2017
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Re: Support Ticket

Post by jan_2017 »

Without php knowledge will not so simpel.
not only this file needs to be change...

what do you need exactly?

bye Jan

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pedala
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Re: Support Ticket

Post by pedala »

jan_2017 wrote: 15 Feb 2017, 17:28 without php knowledge will not so simpel.
not only this file needs to be change...

what do you need exactly?

bye Jan
I have a game server (Flyff), I wanted to use this system for players to report errors, technical problems or complaints.

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jan_2017
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Re: Support Ticket

Post by jan_2017 »

Write me a pm and tell me in what line what should be put in.

My template I can certainly adapt to you

bye jan

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qnexo
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Re: Support Ticket

Post by qnexo »

French language

Support Ticket v1.0.2
supportticket fr.zip
You do not have the required permissions to view the files attached to this post! Maybe your post count is too low.

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dmzx
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Re: Support Ticket

Post by dmzx »

qnexo wrote: 27 Feb 2017, 04:08 French language

Support Ticket v1.0.2
Thanks added :thumbup:

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toutou311
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Re: Support Ticket

Post by toutou311 »

Hello,

Maybe someone can help me, this is a wonderful extension that i wanted to duplicate for another purpose.
I'm using this extension for a "presentation posting template" and it works verry well !!!

Then i just want to duplicate the extension to make another template on a different forum. Is that possible ?
I first duplicated all the file, and changed some values but it seems not to work at all, i just cant activate and disable the one i want= > All ON or all OFF.

Is that possible to duplicate the extension in another name/values to avoid crosstalk between each copy ?

Thanks in advance,

Seraster

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thunderchero
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Re: Support Ticket

Post by thunderchero »

I was testing this for my forum and noticed, if you preview support topic twice, it will add support questions to text area twice.

would it be possible to close support topic questions after previewing first time and return to normal compose new topic?

thunderchero

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thunderchero
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Re: Support Ticket

Post by thunderchero »

Also when making some changes I noticed a small error in listener.php

Code: Select all

On line 179
$page_data['STS_MODS']			= $this->request->variable('phpbbknowledge', 0);
Should be
$page_data['STS_MODS']			= $this->request->variable('phpbbmods', 0);
And it is missing line for STS_KNOWLEDGE
$page_data[STS_KNOWLEDGE]			= $this->request->variable(' phpbbknowledge ', 0);
without this form resets to yes for extensions and beginner for knowledge.

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jan_2017
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Re: Support Ticket

Post by jan_2017 »

I have got an other problem.

I need two different support tickets.

Is this workable?

Bye Jan

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jan_2017
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Re: Support Ticket

Post by jan_2017 »

thunderchero wrote: 27 Apr 2017, 01:38 I was testing this for my forum and noticed, if you preview support topic twice, it will add support questions to text area twice.

would it be possible to close support topic questions after previewing first time and return to normal compose new topic?

thunderchero
Do you have any screenshots? Some users have the same problems in my forum.

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dmzx
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Re: Support Ticket

Post by dmzx »

First post updated

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jan_2017
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Re: Support Ticket

Post by jan_2017 »

dmzx wrote: 07 May 2017, 12:34First post updated
What do you you change exactly?

Thx bye Jan

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Re: Support Ticket

Post by dmzx »

jan_2017 wrote: 07 May 2017, 12:57
dmzx wrote: 07 May 2017, 12:34First post updated
What do you you change exactly?

Thx bye Jan

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See changes here https://github.com/dmzx/Support-Ticket/ ... 1c3537dbbf

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